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inside Golden City Mall, outdoor parkir area, Jl. KH Abdul Wahab Siamin Surabaya No.2 - 8, Dukuh Pakis, Kec. Dukuhpakis, Surabaya, Jawa Timur 60225, Indonesia

★ 4.9 (11 Google reviews) · +62 811-3087-888

74
Strong
#20 of 80
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ResearchedProvisional · <5 verified reviews

This venue has fewer than 5 verified player reviews. The Pulse Score is still on the full 40 / 25 / 20 / 5 / 5 / 5 weighting — it will simply sharpen as verified reviews accumulate.

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Summary

Platinum Padel in Surabaya's Golden City Mall offers 5 covered courts with exhaust ventilation, an Excelso coffee shop, ample parking, and upscale toilet facilities.

Pulse Score breakdown

Reviews44%97
Facility28%72
Ops & Transparency22%47
ActivityNot yet measured
External refs6%0
RecencyNot yet measured
How the Pulse Score works

The Pulse Score is Padel Pulse's independent 0–100 rating of each club. It is the weighted sum of six components: Reviews 40%, Facility 25%, Operational Quality & Transparency 20%, Activity 5%, External refs 5%, Recency 5%. The weighting is published and is the same for every club — clubs cannot pay to raise their score.

Operational Quality & Transparency has three sub-components: profile completeness (60%), review responsiveness (20%) and update recency (20%). Each completeness item's credit is scaled by where the fact came from: club-confirmed ×1.0 · contributor-corroborated ×0.85 · crawled-only ×0.7 — claiming earns nothing by itself; confirmed data earns full credit. Pillars without real signal show “not yet measured” and their weight is redistributed across measured pillars.

The Reviews component blends Padel Pulse verified-player reviews with the club's Google rating — 100% Google when there are no verified reviews, shifting to a 70% verified / 30% Google cap as verified reviews accumulate (cap reached at ~20 verified reviews).

A Provisional tag means a club has fewer than 5 verified player reviews. Its score is still on the full weighting; it will simply sharpen as verified reviews come in.

How clubs improve their score. Claim the club (free) and complete the profile (Operational Quality & Transparency lifts). Encourage members to leave verified reviews on Padel Pulse (Reviews component sharpens). Reply to those reviews promptly (responsiveness counts). Add per-court detail and a coaching section (Facility lifts). Keep info current — opening hours, pricing, photos — (recency stays high). A paid tier does not move the score; the tools simply make these actions easier.

Read the full Pulse Score methodology & changelog →

Facility

Courts5
Roof classCovered — 5 courts: 5 covered
SurfaceArtificial Turf
Indoor / outdoorCovered
LightingYes
Food & beverageExcelso coffee shop on site.
Changing facilitiesClean and aesthetically styled toilets mentioned in reviews; described as luxurious changing rooms.

Cafe Parking Toilets

Courts

5 courts. Per-court detail (surface, lighting, dimensions) is not yet recorded for this club. Operators — claim your club to add it.

Reviews very positive

Reviewers consistently praise the facility's comfort, cleanliness, and premium atmosphere, with only a minor court maintenance issue noted.

Praised Good Air Circulation/Exhaust System Clean Aesthetic Toilets Ample Parking Coffee Shop On Site Premium Semi Outdoor Feel
Room to improve Some Courts Need Restringing
“Suasana nyaman, baru dan berkelas, semi outdoor, kamar mandi mewah”

Only 3 substantive reviews from 11 total; Google's 'most relevant' selection skews positive. One 4-star review had no text. Small sample limits confidence despite the 4.9 aggregate rating.

Read all 11 reviews on Google →

Photo read

Platinum Padel presents a strikingly premium facility with a designer lobby, upscale cafe and changing rooms, but no court surfaces are visible in any photo to assess playing quality.

Is this your club?

Claim Platinum Padel — free — to add photos and details, respond to reviews, and complete your profile. Upgrade to Pulse Partner for acquisition tools, or Pulse Partner Plus for the re-engagement push and full Hub dataset. See pricing & plans →

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