Five tiers. The first two (Identified and Researched) are how every club appears in the directory by default — the difference is how much data we’ve gathered. Verified is free for any operator who claims their club. The two paid tiers (Pulse Partner and Pulse Partner Plus) add tools to acquire new players, retain existing ones, and understand the competition.
Basic directory entry built from public sources — we know your club exists.
Full directory page once we’ve done the deep research — photos, courts, Pulse Score.
Verified ownership and editable profile — your data, your reviews.
Acquire new players and benchmark against a rival.
Retain players and benchmark across the whole hub.
Click the ⓘ on any feature to see what it means. Both Identified and Researched clubs can be claimed by their operator — claiming an Identified club triggers our deep research at our cost.
| Feature | Identified | Researched | Verified | Pulse Partner | Pulse Partner Plus |
|---|---|---|---|---|---|
| Present yourself | |||||
| Directory listing Your club appears in the public directory. At Identified tier: basic info from public sources. At Researched tier: full directory page with photos, courts, coaches, Pulse Score. | ✓ | ✓ | ✓ | ✓ | ✓ |
| Map dot & popup Amber dot for Identified clubs, green for Researched and above. Click any dot to land on the club’s page. | ✓ | ✓ | ✓ | ✓ | ✓ |
| Google rating & review count Aggregated star rating and review count from Google. | ✓ | ✓ | ✓ | ✓ | ✓ |
| Website & phone link Direct links to the operator’s website and a tap-to-call phone number. | ✓ | ✓ | ✓ | ✓ | ✓ |
| Independent Pulse Score A transparent 0-100 score weighted from reviews, facility quality, operational signals, and recency. Available once we’ve done the deep research on your club. | — | ✓ | ✓ | ✓ | ✓ |
| Photos, satellite & Street View Curated photo strip, satellite map, and Street View imagery on your club page. | — | ✓ | ✓ | ✓ | ✓ |
| Google reviews sentiment summary Themes pulled from your Google reviews (welcoming staff, court quality, value-for-money etc.). | — | ✓ | ✓ | ✓ | ✓ |
| Claim & verify Prove you operate the club (email-domain match or Google Business Profile claim). If you’re at Identified tier, claiming triggers the deep research at our cost — you move to Researched + Verified automatically. | ✓ | ✓ | ✓ | ✓ | ✓ |
| Edit profile, photos, hours Once verified, edit the club name, description, photos, opening hours, contact details and social links. | — | — | ✓ | ✓ | ✓ |
| Coaching section Add named coaches with specialities, level bands, languages, and certifications. | — | — | ✓ | ✓ | ✓ |
| Court inventory Per-court detail: wall, surface, lighting, runback, dimensions. Filled in by the operator. | — | — | ✓ | ✓ | ✓ |
| Reply to reviews Respond to player reviews directly from your dashboard. | — | — | ✓ | ✓ | ✓ |
| ‘Pulse Partner’ trust mark A coloured badge on your club page and in search results signalling paid-tier trust. | — | — | — | ✓ | ✓ |
| Profile-completeness coach A live checklist nudging you toward 100% profile completion, which lifts the Operational Quality & Transparency component of the Pulse Score. | — | — | — | ✓ | ✓ |
| Featured placement Pulse Partner clubs surface higher in directory results and on the home Featured grid. | — | — | — | ✓ | ✓ |
| Multi-venue management Manage multiple clubs from a single dashboard. Single sign-on across every venue you operate. | — | — | — | — | ✓ |
| Priority support First-line response from Padel Pulse, plus a named relationship manager. | — | — | — | — | ✓ |
| Acquire & retain | |||||
| Sign-up coupons Offer a one-time discount to new players who follow your club on Padel Pulse. Track redemption. | — | — | — | ✓ | ✓ |
| Booking-link tracking See how many players clicked through from your Padel Pulse profile to your booking system. | — | — | — | ✓ | ✓ |
| Verified-Member list See which players have explicitly affiliated with your club (with their consent). | — | — | — | ✓ | ✓ |
| Review-request links Generate one-tap links to ask satisfied players to leave a review on Padel Pulse. | — | — | — | ✓ | ✓ |
| WhatsApp Community A private WhatsApp group for your verified members. Surface the join link on your club page. | — | — | — | ✓ | ✓ |
| Re-engagement push to verified members Send a coupon or update to verified members who haven’t played recently. | — | — | — | — | ✓ |
| Player leads from directory Get a notification when a new player follows your club from the directory. | — | — | — | — | ✓ |
| Understand competition | |||||
| Competitor view (1 rival, sub-component drill-down) Pick one rival club. See how you rate vs them across Reviews, Facility, Ops Quality, Activity, External refs, Recency. | — | — | — | ✓ | ✓ |
| Quarterly Hub MI report A quarterly PDF on your local Hub: court density, average prices, openings, demand trends. | — | — | — | ✓ | ✓ |
| Pulse Score trend history Track your Pulse Score and sub-components over time. Spot the impact of profile changes and reviews. | — | — | — | ✓ | ✓ |
| Local benchmarking See where you rank vs the 5 nearest competitors in your Hub. | — | — | — | ✓ | ✓ |
| Full Hub competitor view (every club in your hub) See every club in your Hub at once with their full sub-component breakdown. No 1-rival cap. | — | — | — | — | ✓ |
| CSV download of Hub dataset Download the entire Hub dataset as a CSV — clubs, scores, sub-components, refreshed weekly. | — | — | — | — | ✓ |