PadelPulseMadrid directoryPadelPulseMadrid directoryThis venue has fewer than 5 verified player reviews. The Pulse Score is still on the full 40 / 25 / 20 / 5 / 5 / 5 weighting — it will simply sharpen as verified reviews accumulate.
Satellite
Street ViewWhite Flakes Padel Center in Alcobendas (La Moraleja) runs glass and wall courts with a padel school and an amateur circuit partnered with HEAD, bookable via Playtomic.
The Pulse Score is Padel Pulse's independent 0–100 rating of each club. It is the weighted sum of six components: Reviews 40%, Facility 25%, Operational Quality & Transparency 20%, Activity 5%, External refs 5%, Recency 5%. The weighting is published and is the same for every club — clubs cannot pay to raise their score.
Operational Quality & Transparency has three sub-components: profile completeness (60%), review responsiveness (20%) and update recency (20%). Each completeness item's credit is scaled by where the fact came from: club-confirmed ×1.0 · contributor-corroborated ×0.85 · crawled-only ×0.7 — claiming earns nothing by itself; confirmed data earns full credit. Pillars without real signal show “not yet measured” and their weight is redistributed across measured pillars.
The Reviews component blends Padel Pulse verified-player reviews with the club's Google rating — 100% Google when there are no verified reviews, shifting to a 70% verified / 30% Google cap as verified reviews accumulate (cap reached at ~20 verified reviews).
A Provisional tag means a club has fewer than 5 verified player reviews. Its score is still on the full weighting; it will simply sharpen as verified reviews come in.
How clubs improve their score. Claim the club (free) and complete the profile (Operational Quality & Transparency lifts). Encourage members to leave verified reviews on Padel Pulse (Reviews component sharpens). Reply to those reviews promptly (responsiveness counts). Add per-court detail and a coaching section (Facility lifts). Keep info current — opening hours, pricing, photos — (recency stays high). A paid tier does not move the score; the tools simply make these actions easier.
3 courts. Per-court detail (surface, lighting, dimensions) is not yet recorded for this club. Operators — claim your club to add it.
White Flakes has well-maintained courts and pleasant staff, but suffers from serious operational failures and inconsistent court quality across its facilities.
“Pistas muy bien cuidadas, nada de arena pista limpia”
“Pista que está en condiciones deplorables, sin prácticamente luz”
Sample of 5 reviews skews positive (Google algorithm), but aggregate 3.5★ from 34 reviews signals real problems. Three 1-star reviews expose critical failures: facility condition varies dramatically between courts, customer service is unresponsive, and booking changes occur without notice. Positive reviews praise maintenance and staff, but are contradicted by complaints of worn courts with cracks, holes, and improper dimensions. Small sample size; full review set likely contains more operational complaints.
Outdoor club set in pleasant gardens with 2–3 open padel courts featuring standard concrete/glass walls; surfaces show wear and the multi-sport area is notably dated, placing overall quality at a serviceable but basic level.
Claim White Flakes Padel Center — free — to add photos and details, respond to reviews, and complete your profile. Upgrade to Pulse Partner for acquisition tools, or Pulse Partner Plus for the re-engagement push and full Hub dataset. See pricing & plans →
Claim this club → Compare with another →