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C469+WW6, Cilinaya, Kec. Cakranegara, Kota Mataram, Nusa Tenggara Bar. 83239, Indonesia

★ 4 (6 Google reviews) · +62 819-3907-5999

64
Mixed
#8 of 9
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ResearchedProvisional · <5 verified reviews

This venue has fewer than 5 verified player reviews. The Pulse Score is still on the full 40 / 25 / 20 / 5 / 5 / 5 weighting — it will simply sharpen as verified reviews accumulate.

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Summary

Rooftop Padel Club in Mataram, Lombok is praised by reviewers as the best padel venue in the area, noted for cleanliness and friendly staff.

Pulse Score breakdown

Reviews44%89
Facility28%59
Ops & Transparency22%35
ActivityNot yet measured
External refs6%0
RecencyNot yet measured
How the Pulse Score works

The Pulse Score is Padel Pulse's independent 0–100 rating of each club. It is the weighted sum of six components: Reviews 40%, Facility 25%, Operational Quality & Transparency 20%, Activity 5%, External refs 5%, Recency 5%. The weighting is published and is the same for every club — clubs cannot pay to raise their score.

Operational Quality & Transparency has three sub-components: profile completeness (60%), review responsiveness (20%) and update recency (20%). Each completeness item's credit is scaled by where the fact came from: club-confirmed ×1.0 · contributor-corroborated ×0.85 · crawled-only ×0.7 — claiming earns nothing by itself; confirmed data earns full credit. Pillars without real signal show “not yet measured” and their weight is redistributed across measured pillars.

The Reviews component blends Padel Pulse verified-player reviews with the club's Google rating — 100% Google when there are no verified reviews, shifting to a 70% verified / 30% Google cap as verified reviews accumulate (cap reached at ~20 verified reviews).

A Provisional tag means a club has fewer than 5 verified player reviews. Its score is still on the full weighting; it will simply sharpen as verified reviews come in.

How clubs improve their score. Claim the club (free) and complete the profile (Operational Quality & Transparency lifts). Encourage members to leave verified reviews on Padel Pulse (Reviews component sharpens). Reply to those reviews promptly (responsiveness counts). Add per-court detail and a coaching section (Facility lifts). Keep info current — opening hours, pricing, photos — (recency stays high). A paid tier does not move the score; the tools simply make these actions easier.

Read the full Pulse Score methodology & changelog →

Facility

Courts4
Roof classIndoor — 4 courts: 4 indoor
SurfaceArtificial Turf

Courts

4 courts. Per-court detail (surface, lighting, dimensions) is not yet recorded for this club. Operators — claim your club to add it.

Reviews mixed

Most reviewers praise the clean courts and friendly staff, but a notable complaint about a rude female staff member and abrupt end-of-session handling pulls the overall experience down.

Praised Clean Courts Friendly Staff Best Padel In Mataram
Room to improve Rude Staff Behaviour Abrupt Session End Handling
“Best padel in mataram lombok”
“ketus bgt n main ngusir aja padahal baru pas teng”

Only 6 reviews total with 5 surfaced; Google's 'most relevant' filter skews positive. The 4.0 aggregate rating signals real dissatisfaction exists — confirmed by one 2-star review citing staff rudeness, which should be weighted seriously despite the otherwise positive sample.

Read all 6 reviews on Google →

Photo read

Rooftop Padel Club is a well-presented indoor facility with ~4 red hard courts, glass/mesh enclosures, branded nets, good artificial lighting and stylish social seating areas.

Is this your club?

Claim Rooftop Padel Club — free — to add photos and details, respond to reviews, and complete your profile. Upgrade to Pulse Partner for acquisition tools, or Pulse Partner Plus for the re-engagement push and full Hub dataset. See pricing & plans →

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