PadelPulseSurabaya directoryPadelPulseSurabaya directoryThis venue has fewer than 5 verified player reviews. The Pulse Score is still on the full 40 / 25 / 20 / 5 / 5 / 5 weighting — it will simply sharpen as verified reviews accumulate.
Satellite
Street ViewIndoor padel club on the 2nd floor of Fairway Nine (Lenmarc) Mall in Surabaya — fully air-conditioned, racket hire, showers, and drinks available on site.
The Pulse Score is Padel Pulse's independent 0–100 rating of each club. It is the weighted sum of six components: Reviews 40%, Facility 25%, Operational Quality & Transparency 20%, Activity 5%, External refs 5%, Recency 5%. The weighting is published and is the same for every club — clubs cannot pay to raise their score.
Operational Quality & Transparency has three sub-components: profile completeness (60%), review responsiveness (20%) and update recency (20%). Each completeness item's credit is scaled by where the fact came from: club-confirmed ×1.0 · contributor-corroborated ×0.85 · crawled-only ×0.7 — claiming earns nothing by itself; confirmed data earns full credit. Pillars without real signal show “not yet measured” and their weight is redistributed across measured pillars.
The Reviews component blends Padel Pulse verified-player reviews with the club's Google rating — 100% Google when there are no verified reviews, shifting to a 70% verified / 30% Google cap as verified reviews accumulate (cap reached at ~20 verified reviews).
A Provisional tag means a club has fewer than 5 verified player reviews. Its score is still on the full weighting; it will simply sharpen as verified reviews come in.
How clubs improve their score. Claim the club (free) and complete the profile (Operational Quality & Transparency lifts). Encourage members to leave verified reviews on Padel Pulse (Reviews component sharpens). Reply to those reviews promptly (responsiveness counts). Add per-court detail and a coaching section (Facility lifts). Keep info current — opening hours, pricing, photos — (recency stays high). A paid tier does not move the score; the tools simply make these actions easier.
2 courts. Per-court detail (surface, lighting, dimensions) is not yet recorded for this club. Operators — claim your club to add it.
Courts are well-regarded for their comfortable, air-conditioned mall setting, but recurring complaints about hygiene, poor facility upkeep, and unsupervised indoor vaping temper the overall reception.
“Court bagus 5 star. Fasilitas seperti sofa dll kurang perawata.”
“Bau keringat parah.”
Only 5 of 11 reviews surfaced; Google's 'most relevant' selection skews positive, yet two 3-star reviews with clear hygiene and rule-enforcement complaints still appear, suggesting these are persistent issues. Small sample warrants caution.
Playground Padel Club is a well-maintained indoor club inside a mall with at least 2 courts (blue and pink turf), glass/mesh walls, strong artificial lighting, courtside seating, and a cafe.
Claim Playground Padel Club — free — to add photos and details, respond to reviews, and complete your profile. Upgrade to Pulse Partner for acquisition tools, or Pulse Partner Plus for the re-engagement push and full Hub dataset. See pricing & plans →
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